Returns, Refunds & Cancellations

Returns

Items may be returned within 3 days of delivery. To request a return, please contact us with your order details before sending an item back.

Return postage is borne by the customer. Where applicable, we may adjust return-postage costs from the refund settlement.

Custom and bulk orders are not eligible for returns or refunds.

Refunds are processed after the returned product has been received by us and inspected.

An order may be cancelled only before it has been shipped.

Cancelled before dispatch: the full amount is refunded within 7–10 days of cancelling.
Returned within 3 days of delivery: refunded within 7–10 days of the piece reaching us and being inspected, less return postage where that applies.
Every refund goes back to the payment method you paid with, through Razorpay. Once it is issued, your bank usually takes 5–7 working days to show it.